Definitions
We, us and our refer to Swift Finance a devision of Dianes Funerals and Financial Services), You and your refer to any customer of the Swift Finance Group or other data subject whose personal information is held by any member of the Swift Finance Group.
Your personal information refers to personal information about you, your spouse, or dependants (as relevant) as described in POPIA. It includes information about financial status, gender, age, contact numbers, and addresses.
Processing of information means the automated or manual activity of collecting, recording, organizing, storing, updating, sharing, distributing, and removing or deleting personal information.

Purpose of this Privacy Statement
When you engage with us, you trust us with personal information about yourself, your spouse, and your dependants. We are committed to protecting your right to privacy. We’ll take all reasonable steps to keep your personal information safe and confidential. The purpose of this Privacy Statement is to set out how we collect, use, share, and otherwise process your personal information, in line with the Protection of Personal Information Act (“POPIA”). This Privacy Statement will be effective from the date POPIA is in force in South Africa.

Acceptance of this Privacy Statement
By using the services of any member of the Swift Finance Group and/or by providing your personal information to us, you confirm you give us consent that we may process your personal information subject to the provisions of this Privacy Statement. Similarly, should we process any information of yours prior to receiving such consent (for example, pursuant to a processing justification or as otherwise permitted under POPIA), the same will be processed by us subject to this Privacy Statement.

Acceptance is voluntary
You have the right to object to the processing of your personal information. It is voluntary to accept these terms and conditions. However, we may require your acceptance to provide you with our products and services, including but not limited to offering pre-qualification services and applying for home loan finance, insurance protection, and other products such as deposit solutions and finance. When we do need personal information about you, your spouse, and your dependants, we will only collect and process personal information for valid and lawful reasons. The acceptance of these terms and conditions and the permission given to process your and your spouse’s and your dependants’ personal information will continue while you are a customer of the Swift Finance Group, and for such period thereafter as we are required by contract or legislation to retain your records, including as required by our financial institution and insurance company business partners.

Information we collect when you visit our website
The Website uses automatic systems of data collection, such as cookies. A cookie is a device transmitted to the hard disk of a User. Cookies do not contain intelligible information but allow linking between you and your personal information, such as your IP address and other information about your experience on the Website and your preferences expressed while choosing services and purchasing products offered on the Website. Cookies are disseminated by our servers, and no one may gain access to the information that they contain. The information and data are gathered directly and automatically by the Website. We process information collected by cookies in a collective and anonymous way in order to optimize our services and the Website for the needs and preferences of the Users. Please access the information on your Internet browser if you wish to delete cookies after using the Website. If you have started the procedure of deleting cookies, we can’t ensure that all of our web pages will be displayed and that all of our services will be available to you.

We also use Facebook Pixel and Google Analytics, which enable us to track conversions. This means that we are able to track when a person visits our Website from an advert we posted on Facebook. We are also able to obtain certain information about Users, namely geographical location, how long you were on the Website, and what sites you were on that lead you to ours. Users that visit our Website or interact with our Website may receive adverts we run in their Facebook newsfeed.

Purpose for processing your personal information
You agree that we may process your personal information for the following purposes:

• Offering pre-qualification services, applying for home loan finance on your behalf, and any home loan/home-related and personal lines insurance products as well as deposit solutions and finance;

• Administering your insurance policies and assessing claims submitted under those policies;

• Allowing any of the following to advise you about or offer to you any improved benefits or new products that you may qualify for by:

  • Any company in the Swift Finance Group;

  • Any third-party provider that offers related products and services.

• Providing relevant information, including your personal information, to a contracted third party who needs the information to provide a service to you relating to the home loan application/policy/benefit. We will ensure that the third party has agreed to keep the information confidential as required by POPIA and that same can only be used for a specific agreed purpose.

Privacy Preferences
We will not use your personal information for a different purpose than the one stated when you provided your data or otherwise agreed would be permissible. You may opt-out of communications about updated information, new services, and marketing messages at any time by unsubscribing from the communication concerned.